The chief of U.S. airport security has been ousted amid widespread complaints from airline passengers about hours-long waits to get through security checkpoints at some of the country’s busiest airports.
The Transportation Security Administration said it has moved Kelly Hoggan to another position after outraged flyers posted numerous pictures and videos on social media outlets in recent days showing security lines snaking through airport terminals at a snail’s pace.
Sometimes the delays forced passengers to miss flights and sleep on the floor of terminals until they could catch new flights the next day, with some flyers complaining of waits that lasted three hours. Some of the worst delays occurred at O’Hare International Airport in Chicago, the country’s third biggest city.
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